TRKD Plus

Support

Need help with TRKD Plus? We're a small team and we read every message. Most questions get a response within 1–2 business days.

Get in touch

Email: privacy@tomohaus.com

Alternate: jack@tomohaus.com

When emailing, include your iOS version and a brief description of what's happening. Screenshots help.

Common Questions

How do I reset my password?
On the sign-in screen, tap "Forgot password" and enter your email. We'll send a reset link. If you signed up with a magic link, you don't need a password — just request a new magic link at sign-in.
How do I delete my account?
Open the app, go to your Profile, and tap Delete Account. This permanently removes your account record, all logged doses, compounds, journal entries, biometrics, weight logs, and progress photos. The action cannot be undone.
How do I export my data?
Open your Profile and look for the Export option. Your data is packaged for download so you always have a copy.
A compound I use isn't in the library. What do I do?
You can add it as a custom compound — tap "Add Compound" and choose Custom. You'll be able to set your own dose, schedule, and category. If there's a common compound you think should be in the default library, email us and we'll consider adding it in a future update.
Is my data private?
Yes. TRKD Plus does not sell data, share with advertisers, or use your information for tracking across other apps. Your protocol and logs are stored privately in your account. For full details, see our Privacy Policy.
I think I found a bug. How do I report it?
Email us with a short description of what happened, what you expected, your iOS version, and screenshots if possible. Bugs get prioritized based on how many users they affect and how serious the issue is.
Can I request a feature?
Absolutely. TRKD Plus is actively being developed, and user feedback directly shapes what we build next. Email your request and we'll read it.
Does TRKD Plus provide medical advice?
No. TRKD Plus is a personal tracking tool. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider about your protocol, dosing, and any compound you're considering.
Will TRKD Plus integrate with Apple Health?
Apple Health integration is on the roadmap for a future version. When it ships, you'll be able to sync weight, activity, and other relevant metrics.

Legal & Policies

For information about how we handle your data, see our Privacy Policy.

TRKD Plus is operated by Jack Towns, doing business as Tomo Haus LLC.